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Help and Support for Online Learners

Alpena Community College offers various support options for students taking classes at a distance or online.

Are you ready for Online Learning? Take a Self-Assessment.*

Do you have the technology requirements to take online classes? Find out HERE.*

What does an online class look like? Take the Online Learning Orientation HERE.

Need to access Blackboard?
Blackboard student accounts are available at the beginning of each new semester.
(Not all instructors use Blackboard for instruction; check with your instructor.)

ACC Students Blackboard Login Information:

Accessing Blackboard, Logging in, and Changing Your Password (Adobe PDF)

Frequently Asked Questions About Enrolling in Online Classes (Adobe PDF)

Need to use a computer on ACC's campus? Check the computer lab schedule and campus locations.

Help and Support Contacts
If you need assistance with your online coursework or technical assistance, please review the list below for various support options offered at Alpena Community College.

Blackboard
Technical Support, Online Courses Support, Web Site Questions

Jeff Blumenthal
Director of Learning Technology/Blackboard Support
Office Location:  Besser Technical Center, room 126B
989.358.7279
blumentj@alpenacc.edu

WebAdvisor Help and Support
E-mail: wahelp@alpenacc.edu
(Student ID required for technical assistance.)
Office Location: Van Lare Hall, room 116

ACC Computer Labs/Help Desk
Ann Schultz
MIS Assistant Operator/HELP Desk Coordinator
Office Location:  Van Lare Hall, room 116
989.358.7374
helpdesk@alpenacc.edu

MCCVLC, Transfer Issues, Financial Aid
Max Lindsay
Dean Student Affairs
Office Location:  Van Lare Hall, room 107
989.358.7200
lindsaym@alpenacc.edu

Tutoring Help and Test Proctoring
The Learning Center
Office Location:  Van Lare Hall, room 101
989.358.7270
whitey@alpenacc.edu

ACC College Bookstore
Bill Matzke
Manager, ACC Bookstore
Bookstore Location:  Besser Technical Center, room 104
989.358.7259
matzkew@alpenacc.edu

Stephen H. Fletcher Library (ACC Campus Library)
Wendy Brooks
Assistant Dean of Learning Resource Center and Media
Library Location:  Center Building, room 111
989.358.7249
brooksw@alpenacc.edu

 

Alpena Community College is a member of the *Michigan Community College Virtual Learning Collaborative (MCCVLC) and accepts its courses in transfer.

* External Sites not maintained by Alpena Community College.